Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. This article is to shine a digital light on a few other companies who have “WOWED” me and their secret sauce to create long term impact that makes at least my day a little bit easier, making me excited to share these companies with everyone I know.
Katie Rock, the founder of Activyst lives up to her name. She really does rock, and hard. Katie’s journey from corporate lawyer at a top firm to a social good entrepreneur has been a zigzag of twists and turns, luck and tenacity. What began as a pit stop vacation in a third world county, led to an epiphany, which turned into a passionate pursuit, and eventually a new social enterprise company that fundraises to bring sports to girls worldwide through the sale of athletic bags.
Meeting strangers can be…well…a strange ordeal. Either everything can go well and leads to a new friend or everything goes wrong and leads to creating a missed opportunity. In the business world, this is more crucial as it can lead to potential future opportunities or be the very downfall of a career. The developers of CanWeNetwork want to make it easier for people to meet and discuss future business endeavors and/or grow their network base.
Light bulbs have lit our world for centuries. Sadly, the design and efficiency of the light bulb was heavily flawed. With new environmental issues brought up in the past two decades, new light bulbs are being produced to become more energy and cost efficient. New and more efficient light bulbs have been produced, but a small company called LIFX, thinks it can do a lot better than all the other bulbs designs.
My interest was piqued last year during a phone call with Nick Allen, a member of my CALinnovates Advisory Board. Nick told me that he was in the process of winding down his fund at Spring Ventures, which would allow him to focus his energy on a new business he founded with Sunil Paul. The new venture, called SideCar, launched in San Francisco last June.
It is getting hot in here. So hot. USC has just thrown their hat into the ring of the flurry of startup activity happening in SoCal with the introduction of a new accelerator, the Viterbi Startup Garage. Viterbi, the engineering school at USC, has teamed up with United Talent Agency, and Silicon Valley VC firm Kleiner Perkins Caufield & Beyers to support new ventures by USC students and alumni.
TechZulu is excited to invite you on April 24, 2013 at 7pm, to a fireside chat with Cameron Olthuis, VP of Search and Social Strategies at CBS Interactive. Cameron will be interviewed by our very own Espree Devora, known as “the Girl who Gets it Done” and creator of SaveBusinessTime. Cameron will share his experience on Search and Social Strategies for Start ups.