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Headline: eCarServices.com Helps Consumers Avoid Getting Ripped Off on Auto Repairs
Website: http://ecarservices.com
eCarServices.com is the first internet company to help car owners save time and money on their car repairs by offering an extensive database of auto repair parts and labor estimates. “Have you ever wondered if your mechanic is charging you a fair price for your auto repair?” This question nagged Paul Kim, co-Founder and CEO of eCarServices.com until he mentioned this to his own trusted mechanic and friend, Tommy Lee. When they realized there was no simple solution available on the web for consumers, a business idea was hatched and eCarServices, Inc. was born. When a mechanic quotes you a repair estimate, you typically find yourself doing one the following: • Assume he is charging a fair price. • Assume he is ‘ripping you off’ but agree to the price anyway. • Try to negotiate for a better deal without any pricing information. • Opt not to have the repair done and drive a compromised vehicle. “None of these options are reassuring, especially for repairs that can cost hundreds if not thousands of dollars,” says Paul. That is, until now. According to Paul, “The main problem is the lack of price transparency in the repair business - consumers cannot easily confirm a repair quote’s accuracy because there are no reliable or effective pricing sources on the web.” But pricing is not the only issue. Getting the right diagnosis is another pain point that ecarservices.com addresses with a feature called “Ask Tommy” which allows users to ask repair questions directly on the site. In addition, users can register a vehicle profile to share and validate their own repair experiences with other users with the same vehicle. eCarServices.com also helps people find reputable mechanics through its mechanic search engine, which filters mechanics by proximity, user-generated reviews, and ratings. The founders’ goal is to build a business that helps people. “A mechanic provides a specialized service in the local community like a doctor or dentist, and peo
Address:
3100 Riverside Drive
Suite #322
Los Angeles, CA 90027 USA
(Map)

Phone:
310-266-3772

Email:
paul.kim@ecarservices.com
Founded:
6/2006

Employees:
4

Industry:
Consumer Internet

Sub-Industry:
Content / Information

Ownership:
Private
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Role: Management Board Advisor
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  • Paul Kim, CEO and Co-Founder
  • Mike Kim, Co-Founder and Insurance Advisor
  • Tommy Lee, Co-Founder and Chief Advisor
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  • David Na

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Last edited by paulkim on Jul 30, 2008 04:25:47 pm.
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